Terms of use

E-commerce Terms and Conditions

1. General Terms and Conditions for E-commerce Purchases

This document sets out the General Terms and Conditions for the use of this e-commerce platform, applicable to:

Guido Ammirata Srl

Via Oslavio, 17/3
20134, Milano
Telephone: +39 02 2820646
VAT number: 01657920151.

A private limited company with a single shareholder, registered on 15 March 1973 at the District Court of Milan, with the following REA number: MI - 856917, represented by the sole director, Ammirata Alessio Giorgio.

These general terms and conditions apply to every purchase contract, i.e. an order placed by the customer, hereinafter referred to as the Purchaser, on this website www.ammirata.it. By placing an order, the Purchaser accepts these terms and conditions, confirming that they have read and understood them. The terms and conditions may be provided on request and are available to view on our website at any time. These General Terms and Conditions apply both to direct sales to end consumers and to non-consumer Buyers, unless explicitly stated otherwise, as in the case of the Articles relating to the right of withdrawal, the right of cancellation, the maximum delivery period of 30 days, and repair and replacement.

Guido Ammirata Srl, hereinafter referred to as the Seller, specialises in the distribution of specialised light bulbs and lighting fixtures, and offers its extensive catalogue online, which includes, but is not limited to, products for electromedical use, lamps for hospital use, dental lamps, laboratory lamps, medical batteries, entertainment lighting (replacement lamps for spotlights, lighting effects, gels, stands, trusses, etc.), equipment for theatres and nightclubs, cinema lamps, lamps for video projectors, video projectors, interactive whiteboards and screens, lighting equipment for photography, replacement lamps for photography, Tesa tapes, equipment for industrial and domestic lighting, LED lamps, lamp holders, LED holders, infrared, ultraviolet, cables and accessories.

These general terms and conditions govern the conclusion of the Contract of Sale between the Seller and each Buyer, as defined above, as well as the use of the website, including all its functions, offers and content. These general terms and conditions apply exclusively. Any other terms and conditions of trade or purchase shall not apply to the Seller, unless the Seller has expressly agreed to their inclusion.

All product illustrations, specifications, prices and data presented on the website are to be regarded as indicative. The product delivered may differ slightly from these descriptions; this does not mean that the product fails to meet the requirements of the contract.

These terms and conditions comply with Legislative Decree No. 70 of 9 April 2003, which regulates e-commerce, and Legislative Decree No. 206 of 6 September 2005; in addition to these general terms and conditions, the following apply:

  1. the privacy policy (see “Privacy Policy”)

  2. the Agreement governing the payment services implemented on the Seller’s e-commerce platform via the CartaSi and PayPal payment gateways.

2. The Sale and Purchase Agreement

By completing the mandatory fields indicated on the registration form, accepting these general terms and conditions and the privacy policy, and submitting the registration form by clicking the “Register” button, the user indicates their intention to enter into a contract of sale. The user must provide complete and accurate information. To use certain Services, it may be necessary to log in to their account, such as when using the valid payment method associated with the Buyer’s account.

The contract is concluded when the Seller accepts the order request received via the website by sending an order confirmation email to the Buyer.

  1. Until this acceptance has been confirmed, this contract of sale shall not be deemed to have been concluded.

  2. The Seller reserves the right to refuse the order without being obliged to give reasons.

  3. The Buyer, who provides contact details and other information in connection with the contract, warrants that such information is accurate, complete and up to date. The Buyer is obliged to correct any errors in the information provided to the Seller immediately and to notify the Seller thereof.

  4. The Buyer, who provides contact details and other information in connection with the contract, warrants that such information is accurate, complete and up to date. The Buyer is obliged to correct any errors in the information provided to the Seller immediately and to notify the Seller thereof.

Product availability refers to actual availability at the time the Buyer places the order. However, this availability should be regarded as purely indicative, as:

  • products may be sold to other customers before the order is confirmed, due to the fact that multiple users may be accessing the website at the same time,

  • There may be a system error that causes a product to appear as available for purchase when it is not actually available.

3. Prices

The prices quoted in relation to the offers are exclusive of VAT (unless otherwise specified), in euros, and exclude delivery costs (unless otherwise specified). The aforementioned prices shall not be altered by the Seller after the conclusion of the contract, unless legal measures or other circumstances make this necessary. In such a case, the Seller shall immediately notify the Buyer, who shall be entitled to withdraw from the contract by means of a written declaration. The Seller may collect information on facts and factors relating to the conclusion of the sales agreement, in accordance with current data protection legislation. Unless otherwise stated, prices also include after-sales customer support and commercial warranties.

4. Payments

The Buyer may make payment using one of the following payment methods:

  • Credit card

  • Bank transfer

  • Paypal

The payment service is managed by Banca Credit Agricole - CARIPARMA (headquartered at Via Andrea Costa 2, 20131, Milan). The IBAN is IT 76 L 06230 01653 000001623274, with BIC/SWIFT code CRPPIT2P253. Any refunds will be made using the same payment method used at the time of purchase.

5. Delivery

The Seller shall provide the best possible assistance in accepting and fulfilling the order. The delivery times indicated on the website are to be regarded as indicative. The Buyer may not derive any rights from these indications, nor do they constitute binding deadlines. The address provided by the Buyer to the Seller shall be used as the delivery address, unless otherwise specified in writing. The Seller reserves the right to make partial deliveries where invoices can be separated. The Seller undertakes to inform the Buyer as soon as a delay in delivery is anticipated. The Seller shall be in default if it fails to deliver on time after receiving a notice of default setting a reasonable second delivery deadline. In the event that an order cannot be fulfilled, or can only be partially fulfilled, the Seller shall inform the Buyer as soon as it becomes aware of this. In such a case, the Buyer is entitled to terminate the contract without incurring any costs for the unfulfilled part. In the event of cancellation of the order, as referred to above, the Seller shall immediately refund any amount received. The Buyer is not entitled to compensation for damages. The Seller is liable for its products until delivery to the courier, unless otherwise agreed.

6. Warranty and Compliance

  1. The Seller warrants that the products delivered meet the legal requirements regarding usability, reliability and durability, as reasonably agreed by the contracting parties.

  2. The Buyer is obliged to inspect the products upon receipt. Should the delivered products be non-compliant, incorrect, unsuitable or incomplete, the Buyer (before returning the products) must notify the Seller of these defects as soon as possible and in the manner described in these terms. Any shortages or defective deliveries must be reported to the Seller in writing within 14 days (unless another timeframe is explicitly stated) of discovery in the case of a consumer purchase, and in all other cases within a reasonable time after discovery, or reasonably after the problem has been discovered.

  3. Returns must be sent by courier or post in the original packaging, including all accessories and documentation, in the same condition as when received, and in accordance with the Seller’s instructions.

  4. Should the delivered goods fail to comply with the agreement, the Seller undertakes to repair or replace the goods free of charge, or to reach a written agreement with the Buyer regarding compensation for any damages.

  5. The Buyer may not make a claim under the warranty if the products delivered have been exposed to conditions not in accordance with their intended use, and/or if the Buyer has not used the product in the correct manner, and/or if the products have been handled in a manner other than that specified by the Seller and/or in the product manual, and/or if the Buyer has repaired and/or modified the delivered products, and/or if the products have been repaired and/or modified by a third party on behalf of the Buyer.

7. Right of withdrawal

  1. The provisions of this article apply exclusively to Buyers who are end consumers without a VAT number, as defined in the Consumer Code (Legislative Decree No. 206/2005).

  2. The Buyer has the right to withdraw from the contract, without giving any reason, within 14 days of receiving the product, in accordance with current legislation. This period begins on the day after the product is received, or in the case of partial delivery, on the day of the last delivery as indicated by the Buyer or by third parties.

  3. To exercise the right of withdrawal, the Buyer must notify the Seller by completing the appropriate form. This declaration must be sent by post to Guido Ammirata Srl, Via Marocco 13, 20127 Milan.

  4. The Buyer must return the products no later than 14 days after sending the aforementioned notice to the Seller.

  5. Products must be returned by courier or post in their original packaging (including accessories and documentation), with the original protective material or equivalent, and in the condition in which they were received, i.e. unused and undamaged. The cost of returning the goods is the responsibility of the Buyer.

  6. During the withdrawal period, the Buyer is responsible for the care of the products and packaging. The Buyer is liable for any reduction in the value of the products resulting from handling that is not consistent with the nature, characteristics and functioning of the products.

  7. Once the withdrawal has been successfully completed, the Seller must refund the total amount paid by the Buyer within 30 days of receiving the aforementioned notice. The refund of delivery charges is subject to agreement with the Buyer.

  8. The Seller may delay issuing a refund until all the products have been returned, or until the Buyer has provided proof that the products have been returned, or until whichever of these two events occurs first.

  9. The Seller is not obliged to reimburse any additional delivery costs.

8. Returns Procedure

  1. The Seller undertakes to ensure that returns are handled correctly for its Buyers, whilst the Buyer is required, upon receipt of the goods, to:

    1. Check that the number of packages delivered matches the figure stated on the consignment note;

    2. Check that the packaging is not damaged or tampered with.

    3. In the event of damage to the packaging, the Buyer must mark the delivery note with the words “ACCEPTED SUBJECT TO INSPECTION”. Should this procedure not be followed, the Seller reserves the right not to process the refund.

  2. A Customer wishing to make use of the product return procedure must:

    1. Please notify the Seller of your intention to withdraw from the contract without delay by submitting the appropriate form.

    2. Please return the goods received within 14 days of the delivery date

    3. Items returned must be undamaged, in their original packaging and in good condition, complete with all accessories and relevant documentation. If these conditions are not met, the refund amount will be assessed at a later date

  3. The cost of returning the item is payable by the Buyer and will not be included in the refund.

9. Replacement Procedure

  1. The Buyer must return the goods within 14 days of the delivery date, having first submitted the completed return form.

  2. Once the Seller has received the product, they will proceed to replace and/or repair the goods.

10. Refund Procedure

  1. Once the returns process has been successfully completed, the Seller must refund the full amount paid by the Buyer within 30 days of receiving the return request form.

  2. The Seller is required to check that the condition of the returned goods is suitable for a refund before processing the refund.

  3. The Seller is not obliged to reimburse any additional delivery costs.

11. Liability

  1. Under no circumstances shall the Seller be held liable for damages, any additional costs, compensation for indirect or consequential damages, or compensation for loss of profit (whether from buyers or third parties).

  2. The Seller shall not be held liable for any errors and/or negligence on the part of its suppliers or agents, except in cases expressly stated.

  3. If, for any reason, the Buyer is unable to receive a product or has been unable to do so, the Seller shall not be liable for any consequential damages and shall not be obliged to replace the product.

  4. The Seller’s liability and the amount of compensation payable shall in all cases be limited to the invoice value of the products, or (at the Seller’s discretion) to the maximum amount payable under the Seller’s liability insurance in respect of this matter.

  5. The provisions of this article do not affect the legal liability of the Seller and the Buyer under mandatory statutory provisions.

12. Other Provisions

  1. If any provision of these terms and conditions is invalid or void, the remaining provisions of these terms and conditions shall remain in full force and effect, and an alternative provision, similar to the one that has been invalidated, shall be agreed upon by the parties through mutual consultation.

  2. All content appearing on or made available through this e-commerce site in the form of text, graphics, logos, icon buttons, images, files of any kind, digital downloads, data collections and software is the property of the Seller or its content providers and is protected by Italian and international laws governing copyright and database rights. The list of all content present on or made available through this website is the exclusive property of the Seller and is protected by the laws referred to above.

  3. We reserve the right to amend the services we offer, our policies, and these General Terms and Conditions at any time in order to offer new products or services or to comply with legal and regulatory requirements.

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